Client Agreement - RCCS Care Talent Network

RCCS Care Talent Network

RCCS Care Talent Client Agreement

This agreement governs the specific Care Talent introduction identified below between Rosenthal Community Care Services ("RCCS") and the facility, business, or prospective employer signing this agreement ("Client").

Agreement Version
RCCS-CT-CLIENT-2026.08

This agreement is Candidate-specific. The Candidate, RCCS classification, introduction fee and availability-request reference should match the information supplied by RCCS before the Client signs.

CANDIDATE-SPECIFIC LINK REQUIRED: This agreement was opened without all required Candidate information. Do not sign or submit a generic agreement. Contact RCCS for the Candidate-specific agreement link associated with your availability request.

Care Talent Introduction

This agreement applies only to the Client-Candidate introduction identified here.

Candidate —
Candidate ID —
Position —
RCCS Classification —
Introduction Fee —
Availability Request ID —

Client Information

The person signing must be authorized to enter into this agreement on behalf of the facility or business identified below.

RCCS Care Talent Introduction Terms

Please read every section before completing the acknowledgments and electronic signature.

1. RCCS Is a Third-Party Introduction Service

RCCS provides a third-party Care Talent connection and introduction service. RCCS is not the employer of the Care Talent Candidate and does not become the Candidate's employer by facilitating an introduction.

RCCS does not hire, employ, schedule, supervise, direct, discipline, compensate, provide payroll for, or provide employee benefits to Care Talent Candidates. Any employment or other lawful professional relationship resulting from the introduction is solely between the Client and Candidate.

2. Candidate Availability and Interest

Before the introduction proceeds, RCCS will make reasonable efforts to confirm that the selected Candidate is currently available and interested in learning more about the Client's specific opportunity.

Candidate availability can change at any time. A Candidate's confirmation of availability or interest does not constitute acceptance of employment and does not guarantee that the Candidate will interview, accept an offer, begin work, or remain employed by the Client.

3. RCCS Introduction Fee

The Client agrees to pay the RCCS Care Talent Introduction Fee displayed in this agreement for the specific Candidate identified above.

There is no charge to browse the RCCS Care Talent Network or request an availability verification. The introduction fee is payable only after the Candidate's interest has been confirmed and this Client Agreement has been electronically signed.

A signed Client Agreement is required before payment. If payment is submitted before the applicable agreement has been signed, the payment will be refunded and the introduction will not proceed until the required agreement is completed.

RCCS will not release the Candidate's direct contact information or authorized Candidate file until the applicable introduction fee has been paid.

4. What the Introduction Fee Includes

Following payment, RCCS may provide the Client with Candidate information authorized for hiring consideration, which may include:

  • Candidate name and direct contact information;
  • resume or employment-history information supplied by the Candidate;
  • Candidate-provided qualifications, experience or credential information;
  • documents the Candidate has authorized RCCS to release; and
  • facilitation of the initial direct connection between Client and Candidate.

The fee compensates RCCS for maintaining the Care Talent Network, presenting the Candidate, confirming current interest, administering the introduction process, and facilitating the connection.

5. 90-Day Connection Protection

The Candidate introduction is protected for 90 days beginning on the date RCCS first releases the Candidate's direct contact information or otherwise facilitates a direct introduction between the Client and Candidate.

The 90-Day Connection Protection Period applies only to the specific Client-Candidate relationship covered by this introduction. If the Client, its owners, affiliates, related facilities, managers, or representatives directly or indirectly employ, contract with, engage, or otherwise retain the Candidate during the protection period, the applicable RCCS introduction fee remains earned and payable.

The Client will not circumvent the RCCS introduction by delaying employment, routing the Candidate through another entity or facility, directing the Candidate to apply through another channel, or otherwise attempting to avoid the applicable RCCS introduction fee.

6. Client Is Responsible for the Hiring Decision

The Client is solely responsible for determining whether a Candidate is appropriate and legally eligible for employment or engagement.

The Client is responsible for all interviews, reference checks, background checks, criminal-record clearances, credential verification, license verification, health screening, TB testing, training verification, employment eligibility verification, and other due diligence required by law, regulation, licensing authority, payer, Regional Center, facility policy, or the position being offered.

7. Background, TB, License and Credential Information

Candidate profiles or Candidate information may contain information reported by the Candidate regarding background eligibility, TB testing, certifications, licenses, experience, education, training, or other qualifications.

Unless RCCS expressly identifies information as independently verified by RCCS, the Client understands that such information may be Candidate-reported information. The Client must independently verify information material to its hiring decision.

8. No Guarantee of Candidate Performance or Employment

RCCS does not guarantee Candidate performance, reliability, attendance, conduct, competence, continued availability, acceptance of an employment offer, length of employment, compatibility with the Client, or that the Candidate will satisfy the Client's expectations.

After the introduction is completed, decisions concerning interviewing, hiring, compensation, scheduling, supervision, workplace expectations, discipline, accommodation, and termination are exclusively between the Client and Candidate.

9. Candidate Privacy and Confidential Information

Candidate information supplied by RCCS is provided solely for the Client's legitimate evaluation of the Candidate for an employment or professional opportunity.

The Client agrees not to publicly post, sell, distribute, publish, or disclose Candidate contact information, identification documents, resumes, or other private Candidate information except as reasonably necessary for lawful hiring, onboarding, employment, credentialing, or regulatory purposes.

10. Employment Practices and Nondiscrimination

The Client is solely responsible for complying with applicable federal, state, and local employment laws. The Client agrees not to request that RCCS exclude, select, or reject Candidates based on unlawful discriminatory criteria.

If the Client believes a particular job assignment lawfully requires a specific qualification or bona fide occupational qualification, the Client is responsible for determining and documenting the lawful basis for that requirement.

11. Candidate Withdrawal Before Introduction

If the selected Candidate withdraws or becomes unavailable before RCCS releases the Candidate's direct contact information or authorized Candidate file, RCCS will not consider the introduction completed.

If payment has already been received but the introduction has not yet occurred, RCCS may refund the payment or, with the Client's agreement, apply the payment toward another RCCS Care Talent introduction.

12. Fee Becomes Earned After Introduction

Once RCCS releases the Candidate's authorized direct contact information or otherwise completes the direct introduction, the RCCS introduction service has been performed and the applicable introduction fee is earned.

The fee is for the introduction service and is not dependent on whether the Candidate is ultimately hired or remains employed for a particular period.

13. Reporting a Connection Concern

The Client may contact RCCS if a significant issue arises relating to a Candidate introduced through the RCCS Care Talent Network.

RCCS may review information for purposes of administering its own network and determining continued network eligibility. Any RCCS review is not a legal determination, employment investigation, criminal finding, licensing determination, or adjudication of responsibility.

14. No Exclusivity

The Client is not required to use RCCS exclusively. Care Talent Candidates are not exclusive to RCCS and may seek, consider, or accept opportunities independently or through other sources.

15. Limitation of RCCS Role

RCCS's role is limited to facilitating the Care Talent introduction unless RCCS and the Client separately agree in writing to additional services. RCCS does not manage the employment relationship and does not become a party to any employment agreement between the Client and Candidate.

16. Electronic Communications and Signatures

The Client agrees to conduct this transaction electronically. By electronically signing and submitting this Agreement, the person signing represents that they are authorized to enter into this Agreement on behalf of the Client.

The electronic signature is intended to have the same legal effect as a handwritten signature to the extent permitted by applicable law. RCCS may maintain electronic records associated with the transaction, including the date and time of submission and technical information reasonably used to document the transaction.

17. California Law

This Agreement will be governed by applicable California law, without expanding or limiting any right or remedy that cannot lawfully be waived or modified.

18. Entire Agreement; Severability

This Agreement constitutes the agreement between RCCS and the Client regarding the specific Care Talent introduction identified above. Any amendment must be in writing or electronically agreed to by the parties.

If a provision is determined to be invalid or unenforceable, the remaining provisions will continue to the extent permitted by applicable law.

IMPORTANT — AGREEMENT TO ARBITRATE

Please read this section carefully. It affects how disputes may be resolved.

Except for matters that cannot legally be required to arbitration and matters properly brought in small claims court, RCCS and the Client agree that disputes arising out of or relating to this Agreement, the RCCS Care Talent Network, or the specific Care Talent introduction will be resolved through binding individual arbitration before a neutral arbitrator rather than through a jury trial.

Covered disputes will be pursued on an individual basis and not as a class, collective, consolidated, or representative proceeding to the maximum extent permitted by applicable law.

Nothing in this section is intended to waive a right or remedy that applicable law does not permit the parties to waive.

Required Acknowledgments

Every acknowledgment below is required before the agreement can be electronically signed.

Electronic Signature

Type the Authorized Representative's full name exactly as entered in the Client Information section.

Authorized Electronic Signature

By typing your full name below and submitting this agreement, you represent that you have read the agreement, agree to its terms, and are authorized to sign on behalf of the Client.

Signature must exactly match the Authorized Representative Full Name.
RCCS should have the final production agreement reviewed by qualified California counsel, particularly the arbitration, fee-protection, employment-law, privacy, and dispute-resolution provisions.